Do you guarantee your work? What if there's a problem with my order?
Yes, of course we have a satisfaction guarantee. When you buy from RealFakeID.com we guarantee your order will be made and shipped in 3 working days starting on the day we begin processing your order -- or your order is free!
If we make a mistake on your novelty I.D. or if it should contain a defect, we will gladly replace it, free of charge, if you return it to us in it's original condition within 30 days of purchase. We will not issue replacements for mistakes made on the part of the purchaser, so please be sure that all of your information is correct.
This does not apply to orders where you do not send in all the information needed to complete your order. By chance we need additional information, we will email you and the ID production period will begin from the time your email is sent back to us.
In addition, the above also does not apply to group orders of four or more. Those orders we guarantee shipment within four working days.
We are confident about our quality and want you to be too. Your satisfaction is priority #1, and if you are not satisfied with our quality for any reason simply cut your novelty id up in 3 pieces, scan a picture of it, and email it to us within 3 days of receiving it. We will refund your purchase in full with NO questions asked within 24 hours.
To contact RealFakeID, email firstname.lastname@example.org